Bitterwallet poll - are you a Groupon groupie?
Groupon has become a way of life for many frugal consumers. Their daily deals promise at least 50% off a whole host of products and services; there are plenty of imitators, meaning dozens of offers and vouchers flooding inboxes and social media every day.
But while there are seemingly plenty of satisfied customers, there are some scathing of Groupon, their customer services and the businesses ultimately offerings the deals. Here's a snapshot of Groupon complaints posted on MeasuredUp:
"All was well till we realised that the boots and seats had not been cleaned (not even vacuumed). The company asked if I'd read the small print from Groupon. I couldn't even find any, never mind read it. Apparently the service we bought into is normally £35 and doesn't include any work on the boot or seats! We usually get our cars valeted much more thoroughly for £14. The company were very pleasant about it, but essentially blamed Groupon."
"They sold me a days sailing on a huge white motorboat (they pictured the type seen in the south of France), when in fact Liverpool Watersports Centre do not own anything that remotely resembles this vessel. The lesson is in fact on a small black motorised dinghy. At £59 this was a terrible purchase for my husbands birthday and I wish I had bought him something else. Groupon have not replied to any e-mails and I have been mislead by their advertising."
"I purchased a beauty voucher for my girlfriend, however, when she tried to use it the venue explained that more places had been sold than they could accomodate. I have since e mailed Groupon 3 times requesting the procedure for a refund. To date there is no reply."
Of course, punters are more likely to complain than they are to praise, so negative comments are likely to be amplified - but as an avid BItterwallet reader, you're no doubt a fan of a bargain too. So today's poll - are you a Groupon groupie? Have you done the daily deal dozens of times or would your rather stay clear? Cast your vote in the poll below and let us know what you think in the comments.