Switch energy firms should be quicker, say Which!!!

24 September 2013

Energy According to business botherers, Which!!!, the process of switching gas and electricity providers should be faster and follow the example of the banking and telecoms industries.

Research shows that more than a third (35%) of people would be more likely to change gas and electricity providers if the whole thing was a quicker process, according to a survey by energy provider First Utility.

93% of consumers agreed that switching should be speeded up, so they could get a better deal.

Richard Lloyd executive director of Which!!! said: 'Rising energy prices are consistently one of the top worries for consumers, yet we've found people are so bamboozled by the vast array of tariffs that consumers are paying a staggering £3.9 billion a year more for their energy simply by not being on the best deals."

"People should switch to save, we've long called for faster, smoother switching."

"The Government must also do more to make it easier for consumers to spot the cheapest deal. Now is the time for bigger, better reforms if we are to help consumers struggling with spiralling energy prices and squeezed household incomes."

First Utility have launched a campaign which aims to cut the switch time from five weeks to one day. Would this ensure more competitive prices on our bills, or is this just mealy mouthed nonsense in a bid to distract us from the fact we're being shafted on our energy bills?

TOPICS:   Utilities   High Street News

1 comment

  • Marky M.
    Thinking of switching to Scottish Power? Don't do it. So they receive notification from your new supplier in the middle of the last month of your contract with them. They then take that date as you ending the contract early (even though that's patently not true because they continue to supply you till the end of that month), and add £32 termination fee to EACH utility. There it is, hidden on the back of the Closing Statement. If you point it out and kick up a stink, they grudgingly return the money "as a gesture of goodwill". Today's lesson then: if you think a contract is a contract, it's not if you're Scottish Power. Avoid at all costs.

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