SSE loses half-a-million accounts (and blames everyone else)

20 May 2015

sse SSE have managed to lose 500,000 accounts, blaming what they call the "increasingly challenging and highly competitive market conditions".

Maybe people were ditching them because they kept putting their prices up, and overcharged tens of thousands of customers, and were investigated for alleged breaches in competition laws.

That said, SSE won't care because, despite losing half-a-million customers, they still managed to report a 39% increase in profits through their retail arm. After a number of price hikes, they pledged to freeze prices until next summer.

That's if the government makes things easier for them.

The company said: "SSE would like to extend its price freeze again, or even cut prices if further costs can be taken out of energy supply, and will work with the new UK Government or indeed any stakeholder to find such solutions."

While all this is going on, the Competition and Markets Authority is currently in the middle of an in-depth probe into the energy market, as there are suspicions that customers have been treated unfairly by the UK's dominant big six energy suppliers. We're expecting a lot of fines to be handed out in 2015/6.

TOPICS:   Utilities

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