Npower boss gets the chop

25 August 2015

npower-logo Npower have been so crap for so long, that recently, they were ordered to give power away for free by way of apology. That's not say things have been fixed - they said themselves, that the omnishambles that they're currently running will run into 2016.

So with that, it shouldn't surprise anyone that the boss - Paul Massara - of the lousy energy firm has left his position 'by mutual consent' after the energy company posted 'unexpectedly negative' half-year results. Unexpectedly negative! The delusion is palpable at Npower, clearly.

Massara's oversaw company results earlier this month, which showed that Npower's profits had dropped by two thirds. Of course, this might be something to do with customers leaving the company en masse, because they've been so thoroughly useless for such a long time. In the last year alone, Npower lost 300,000 customers.

The company are still being investigated by regulator Ofgem for their shambolic behaviour, and it is almost certain that there's going to be some big fines waiting for them in the future.

Npower's parent company, RWE, said that the exodus of customers, coupled with their own incompetence, has hit UK profits by 65%. Again. That'd be Npower who have just said that their negative results were 'unexpected'.

RWE chief executive Peter Terium said: "At this time we need a CEO at RWE Npower who will focus on fixing the basic process improvements and has a track record of implementing operational process changes."


TOPICS:   Utilities

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