Energy customers should be given a 'debt holiday'
Unlike other customers, those with pre-payment meters cannot spread their payments throughout the year, which is well arse. Therefore they end up spending way more than those who don't do the meters.
Scottish Power have stepped up and said it had already introduced such a scheme last year, but the CAB reckons it should be a thing throughout the industry.
"A debt holiday would be a Christmas bonus for pre-pay customers," said Gillian Guy, the chief executive of Citizens Advice. "Delaying payments for debts will mean those people struggling to afford heat and light don't have to make severe cut-backs," she said.
The Citizens Advice have said that during 2014 there was a 66% increase in the number of people seeking online help for paying their bills.
And according to figures from the regulator, Ofgem, shows that 80% of households having payment meters installed are already in debt. Don't hold your breath waiting for an energy company to do something nice though...