EDF is making a 'loss', and we're supposed to boo hoo
EDF have cried at everyone, saying that they're selling gas and electricity to households and businesses at a loss, even though they've stuck the price up of everyone's bills.
And you know how they made a 25% leap in their annual UK profits? Price rises (an average of a 10.8% hike) for us are apparently nothing to do with it. And the small matter that Ofgem declared EDF as the most complained-about of the Big Six at the end of 2012 is not their fault, honest.
A spokeswoman said: "We recognise that last year our customer service levels were not up to the high standard we expect and our customers deserve."
"However, we're pleased to report our service levels have improved significantly over the last six months and our new systems are delivering clear benefits to our customers through clearer, more accurate bills and the introduction of better online services."
Commenting on the financial results, chief executive Vincent de Rivaz said: "Our financial performance last year enabled us to make significant investments in both our existing power stations and our plans for new nuclear stations in the UK, which will help keep the lights on in future with reliable, secure and low carbon energy."
More accurate, but increasingly expensive bills for all!