EDF are the most complained-about energy firm...
As they pump gas and electricity into our homes while sucking out increasingly large amounts of our cash, it’s logical that consumers won’t think twice before launching a gripe against the energy providers – and EDF was the most complained about one at the end of last year.
Numbers unveiled by energy regulator Ofcom show that out of the ‘big six’, EDF was the one that more customers got their knickers in a twist over, with 8,072 complaints for each 100,000 customers in the final quarter of the year - more than double the 4,001 for second placed npower.
British Gas, said it received 2,285 complaints per 100,000 accounts, while E.ON posted 3,023, SSE 1,435 and Scottish Power 1,359. Here are the stats in full, in a visual aid which we’ve skillfully nicked from elsewhere.