BSkyB gets bigger and stronger - but are they REALLY any good?
The figure is a rise of 23% on the previous year and the dish-wielding broadcast behemoths have put the profit surge down to the popularity of their HD service and the adding of 80,000 new customers in the last quarter.
Maybe you’re a newcomer to Sky, delighted with your shiny new HD box. Or perhaps you’re a long-standing, loyal Sky customer who still has a five-year old Sky+ box that keeps on freezing or breaking down. You might have signed up for their cheap HD upgrade only to find you’re at the back of a long waiting list and that the HD box you’ll eventually get will be out of date or even refurbished.
What’s the answer? Is it worth switching to a rival provider? Should Sky do more to retain customers by upgrading hardware in the same way that mobile phone companies do? Have you seen the girls on the 900+ channels during the day recently? They’re wearing less and less aren’t they?
Let us know how Sky makes YOU feel?