Which! ready to bully the government into outlawing travel card charges
The Office of Fair Trading has already proposed such an amendment to existing law but as yet the government have done nothing about it. The anger is focussed on debit card charges that only crop up at the end of a lengthy booking process. It has been shown that punters have to wade through between four and six pages of an online booking system before they are informed about the dreaded debit card charges.
The OFT ordered all companies to make their card charges more transparent back in June, but as yet they appear to have done little or nothing about it. In fact, Lufthansa and Swiss are planning to introduce £4.50 credit and debit card charges per booking from November.
Elsewhere, the OFT have found that Easyjet charged a surcharge of £8 for payments by debit card, and £8 plus 2.5% of the total transaction for credit card users. Ryanair charged a fee of £6 per journey for both credit and debit card users.
Can the consumer warriors at Which! succeed where the OFT seem to have failed? We’ll see, but we’ll be holding their coats for them as they head into battle.