Train company forks out £30 million to fix 'flea-infested seats'

27 May 2015

We all know that trains can be a royal pain in the hole, but one is coming under intense scrutiny after being accused of having 'flea infested seats'.

Greater Anglia are coughing up £30 million to fix problems after furious customers complained about the state of the trains that connect London to the south-east of England.


A Twitter page called @Delayed_Again deals with commuters' complaints about the service, and shares a wide range of negative views. Ian Edwards, who runs the account, told the Mirror that the train carriages are like 'filthy skips'. He added: "The carriages have not had a proper clean since the Olympics in 2012. During the Olympics the trains ran brilliantly and were really clean, but it just hasn't carried on."

"We've got photos of people with flea bites from the seats and the dust that comes up. The toilets are an absolute disgrace - they're always blocked. I expect a reliably run, air conditioned, clean train and I get none of the above. Instead, I've got a 1980s skip that is falling to pieces without air conditioning."

As you can see from the pictures, the carriages look like they're in a state of disrepair and could do with more than just a clean.

Greater-Anglia-trains 2

Abellio Greater Anglia defended themselves by saying that they've invested more than £30 million to upgrade their service, including 40 extra cleaners.

A spokesman for Abellio Greater Anglia said: "We are investing more than £30m to improve our train fleet, customer service and train performance and cleanliness. We have recently recruited 40 extra cleaners to bring our train presentation staff to 300 across our company."

"We have increased the frequency of deep cleans and undertaken more extensive cleaning on trains throughout the day. Our train cleaners are working very hard to improve standards and we welcome customers' co-operation to keep our trains clean and tidy."

TOPICS:   Travel   Complaints


  • Oh d.
    You've clearly never been on a Northern Rail train then if you think that's bad...
  • Father J.
    Those fleas had to have come from somewhere... the passengers?

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