Three scrapping roaming charges - but where?

11 August 2016
Three scrapping roaming charges

As of September, Three are going to let their customers use their smartphones abroad overseas, without any extra costs.

They've got 42 countries on their list, after the mobile operator extended their 'Feel At Home' service. Great news if you've booked a holiday this year.

At the moment, you can use the 'Feel At Home' service in Spain, France, New Zealand and USA.

However, from 1 September 2016, there'll be 24 countries added to the list, which include Germany, Portugal and Greece. That means you'll be able to use Snapchat, upload holiday photos to Facebook, or whatever, for the same prices you'd get in the UK.

Of course, the European parliament have already voted to scrap roaming charges completely, so Three are just getting in there early. However, with the Brexit looming, it's nice to see a company sticking to an agreement that is clearly in the best interest of their customers.

Dave Dyson, CEO at Three, commented: "We have led the way in tackling the issues that frustrate UK consumers and rip-off roaming charges are one of the biggest causes of bill shock."

"We were the first to introduce roaming at no extra cost and now we cover 42 destinations – more than any other network."

"These have been prioritised based on customer feedback and now 80% of our customers' trips abroad are to Feel At Home destinations, covering the most popular travel spots both within and outside of Europe."

So, at the moment, you can use Feel at Home in Spain, France, Switzerland, Israel, Finland, Norway, USA, Indonesia, Sri Lanka, Macau, Australia, New Zealand, Italy, Austria, Hong Kong, Sweden, Denmark and Ireland.

As of September, Three will add Germany, Greece, Portugal. Croatia, Poland, Belgium, Netherlands, Cyprus, Czech Republic, Bulgaria, Hungary, Romania, Malta, Lithuania, Slovakia, Estonia, Latvia, Iceland, Slovenia, Luxembourg, Liechtenstein, Gibraltar, Isle of Man and Channel Islands.

TOPICS:   Travel   Mobile

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