Staff shortages at Gatwick may affect your luggage

31 July 2014

luggage Going on holiday and flying from Gatwick this weekend? Well, you’ll be able to go, but you might not be able to take your luggage with you.

That’s because of ground staff shortages on the biggest holiday weekend of the year. Swissport, who operate baggage services for some airlines at Gatwick, simply don’t have enough staff to put your suitcases on the plane.

Why? Because they use staff on zero hours contracts, and nobody wants to work at the weekend. (Ha ha – up yours Swissport!)

Still, it’s not very good news for travellers flying with the following airlines and travel companies: BA, Virgin, Monarch, Thomas Cook and Thomson.

Some passengers who flew last weekend are still waiting for their luggage, and one Commonwealth Games paraylmpian was left stranded at baggage claim for four hours, waiting for his wheelchair.

Monarch have already sacked Swissport, but there has to be a notice period of 120 days before they can employ another baggage handling firm.

So what can passengers at Gatwick expect this weekend?

‘Gatwick is working closely with its airlines to improve the performance of Swissport in line with the airport’s own high standards of passenger service.’ said a Gatwick spokesrobot.

OH WELL, THAT’S REASSURING.

TOPICS:   Travel

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