Southern Rail commuters set for more compensation

1 July 2016
Southern Rail compensation

If you've spent any time on social media in the mornings, and know anyone who has to use Southern Rail, you'll know just how frustrated their customers are.

Basically, they're always complaining about the state of service, cancellations, cramped carriages and more. If it's irritating to read, then it must be bile-inducing to actually have to put up with it every day.

Well, it looks like those Southern Rail customers are going to be getting additional compensation from the government over the consistently poor service.

Not only have Southern Rail been giving out shoddy service, but they're also locked in a row with unions, which means there's going to be strikes.

With all this in mind, David Cameron has announced that there's going to be improved compensation for commuters, when speaking in the House of Commons on Wednesday.

"Our transport infrastructure is a crucial part of our economy," Cameron said.

"I condemn any industrial action, and passengers won't thank RMT and ASLEF for the disruption. The performance of Southern Rail has been unacceptable and passengers deserve better."

"We'll be providing more generous compensation to passengers."

A spokesman for the Department for Transport said: "Performance on Southern and Thameslink services has not been good enough and passengers deserve better."

"The situation has been made far worse by union bosses who have been leading their members in a dispute that is in no way justified, and we urge them to work with the operator to resolve this as a matter of urgency."

"We are looking at providing more generous compensation for passengers, and will announce further details in due course."

TOPICS:   Travel

What do you think?

Connect with Facebook, Twitter, or just enter your email to sign in and comment.

Your comment