Ryanair's new free Cash Passport is littered with charges

28 September 2011

ryanair-cash-passport-card Ryanair have revealed more details about their new Cash Passport payment card… and it’s spectacular stuff.

As of November, using the Ryanair-branded pre-pay Mastercard will be the only way for passengers to avoid the airline’s standard £6 per person each way charge when booking flights. Better still, it’ll be free to purchase, free to top up and free to use on Ryanair’s website! It sounds brilliant!

Wait – hold on a moment, because there’s some small print that we didn’t expect. After you’ve had the card for six months, you’ll be charged £2.50 a month whenever you don’t use it. Meanwhile, there’ll also be a £10.00 charge levied against you every time the card goes into negative balance. BUT AT LEAST YOU WON’T BE PAYING THE CARD PAYMENT CHARGE WHEN YOU BOOK FLIGHTS!

So unless you’re booking flights every month, you’ll be getting whacked by a regular £2.50 fee, and if you take your eye off the ball, you can expect that to be augmented by a nasty charge of another tenner. It’s one of Ryanair’s most brazen pieces of consumer shittiness in quite a while. Almost admirable in fact. Almost.

What do YOU lot think? Tell us, or we’ll kill you all (not really).

TOPICS:   Travel   Complaints

23 comments

  • klingelton
    if used in a certain way - it does offer the facility to get a flight without having to pay charges...
  • Joe
    I think if Ryanair are so shit, stop using them. They are cunts, they charge a lot of money for a shite service. There is nothing saying they can't be expensive useless cunts. Use a different airline. Can't afford the different airlines? Tough shit. Ryanair are cheap because they're shit and recover their costs in exorbitant fees. Everyone with a brain cell to spare knows this.
  • jax
    @Klingelton Shit, really? I thought the point of the card was to just pay £2.50 a month in charges, you genious!!
  • Gunn
    These charges might be from the Card provider though, I think that Entropay had similar charges for non-use or cancellation. The usual stuff they don't show up front till they've got you. If I can use another airline and the price isnt dramatically more then I will.
  • Dick
    Can't you just set up a regular monthly purchase of a 1p amazon voucher or something similar and charge it to the card? Or are there fixed / minimum fees for spending on it too?
  • Shafiq
    I was thinking of not getting it but Dick made a good point. 1p/month to maintain the card is ok as long as you make sure there are some funds on it so you do not go negative balance. Andy, do you have a link to the T&Cs?
  • Richard
    If you don't use it and have no money on it will they charge you £2.50, thereby taking you to a balance of -£2.50, then charge you £10? :-P
  • Amin
    I never used Ryanair and I never will. I'd rather stay at home and be miserable than to pay those $%^*£
  • David
    The only way to deal with the shitfest that is Ryanair is to vote with your feet. I've been two years clean so far.
  • TeflonMan
    @ Amin: The beauty of it is that, so long as you can get hold of a sale fare, you are actually costing Ryanair money since they'll still have to pay the full passenger fees to the airport and APD tax to the government, even if your ticket only nets them £6/£8/£10. My justification to myself why I've still been using them occasionally ...
  • TimB
    "Free to use on Ryanairs website" How much to use it anywhere else?
  • TimB
    Hmmm...... http://www.ryanair.com/en/news/ryanair-launches-branded-prepaid-mastercard "The Ryanair Cash Passport will deliver the following benefits for cardholders: · The card purchase fee of £6 will be reimbursed to Ryanair passengers since each cardholder will receive a £6 Ryanair travel voucher. There will be no admin fees on any Ryanair bookings." So you're still charged the fee anyway, you just get £6 off your NEXT flight. Also....each cardholder will receive a £6 voucher. So if you pay 4 booking fees, you only get one voucher?
  • SuzyB
    Ryanair are the cheapest airline by far. You know what you're getting - a coach with wings. Even with these card charges, or paying £6 for each journey...it's STILL the cheapest way to fly. Stop grumbling.
  • tin
    Shitty, but what the hell other did anyone expect? I charge you £2.50 for looking at my post BTW.
  • Geoffc
    @SuzyB How do you reckon that? Ryanair are only cheaper when they fly to obscure airports and you can book early. When all the extra charges are added in and you include the cost of taxi's/busses to actually get to where your headed for, they are frequently more expensive. Another thing that should be remembered is when things go wrong. Do they abide by the rules and cough up what you are entitled to?
  • andreas
    TimB Hmmm…… http://www.ryanair.com/en/news/ryanair-launches-branded-prepaid-mastercard “The Ryanair Cash Passport will deliver the following benefits for cardholders: · The card purchase fee of £6 will be reimbursed to Ryanair passengers since each cardholder will receive a £6 Ryanair travel voucher. There will be no admin fees on any Ryanair bookings.” So you’re still charged the fee anyway, you just get £6 off your NEXT flight. Also….each cardholder will receive a £6 voucher. So if you pay 4 booking fees, you only get one voucher? While I agree that riotair are a bunch of [email protected], and if they could they would charge for air to breath while in the sky. I think you have mixed up two charges. They are charging £6 for buying the prepaid card, which they are reimbursing as a voucher.
  • andreas
    update: There is a minimum initial load of £150 to purchase this card, so £156 to the sky marshall before you book a flight.
  • catweazle
    Still as relevant as ever. ;) http://www.youtube.com/watch?v=HPyl2tOaKxM&feature=related
  • Douglas
    PLEASE BE AWARE! Firstly, minimum topup of £150. More importantly, the topup takes a day to got through. So you can't eg, top it up by the amount of the flight. You need to top it up by an estimated amount the day before you book a flight. C * N T S I'd be happy to be a higher headline price. Don't know why they want people to hate them so much. Most Ryanair flights this year have seemed empty. People just despise them. I love Ryanair, but they could be so much more successful.
  • Rusty
    well, this is ryanairs latest liberty.. but as i use them often i'll be getting the new card.. thats if it will ever allow me to register it. after 3 different payment cards have been tried, and 6 applications completed, instead of getting this message at the end of each attempt. We are unable to continue with your online Ryanair Cash Passport order at this time. there are no contact numbers or help for this new service, and i just phoned up their standard 10p per min customer services, and the operator asked me what a cash passport was, she'd never heard of that. oh well, i guess they'll be making plenty of charges, if no-one can register for the card. the liberty is so immense, its almost commendable!!
  • lovinryanair
    Whatever you want to say about Ryanair, they are clean, cheap, and reliable. As my family live in Southern Ireland, Ryanair are our lifeline as no other method of transport is as cheap.Thank god we can now avoid credit card charges. Go Ryanair.
  • martinryder
    Don't forget there is a fee of £2.50 per month after 6 months inactivity and £10 if you go in to the red per month. Take your eyes off the ball and this could snowball in to a big debt
  • RyanAirFan
    I'm struggling to get a Cash Passport because the website does not recognise my house name and uk postcode which is annoying but I remain a big fan of Ryan Air nontheless. I've had some pretty cheap flights over the years they are usually on time so I dont really understand the bitterness. £5 return from Birmingham to Sardina was probably the cheapest and £30 return to Gran Canaria last year was amazing too all including taxes and fees. The cheap flights are mostly only available if you can be flexible with dates but some deals are amazing. Those that complain that they would be happy to pay a higher headline fee then why not just add the £12 charge per return flight to pay on a standard credit card instead of worrying about the headline fee. Flights are rarely seriously delayed. I flew back from Majorca in April and there was a BMI flight on the same PMI-BHX route scheduled for exactly the same time. My flight was on time and the BMI flight had a 3 to 4 hour delay so I was very relieved to be on Ryan Air. The airline is pretty successful so they must be doing something right.

What do you think?

Connect with Facebook, Twitter, or just enter your email to sign in and comment.

Your comment