Ryanair's lack of online security is your fault, somehow
When it comes to your personal information, how careful should a website be with yours? Most people would no doubt say 'very careful' and that doesn't seem unreasonable. So how careful should Ryanair be with your flight itineraries and the personal information within them? More careful than they are, it appears.
Earlier in the week a Berlin newspaper, Der Tagesspiegel, pointed out that unlike most other airlines, Ryanair doesn't require a passenger a password-protected account in order to retrieve a booking.
Security experts expressed concern that the only information required was basic flight details and the email address used for the booking - the sort of information that isn't that difficult to learn through social networks or even everyday conversation:
At best it's very lazy of Ryanair, but then that's indicative of the airline's website and customer service in general. So how did Ryanair respond to criticism of their site? According to The H Security, like some shitty-mooded toddler who's been locked in a cupboard with too much Sunny D.
Enter Ryanair spokesman Daniel de Carvalho:
"Your ‘experts’ are talking complete rubbish. If someone’s lunatic ex-partner wants to access a flight booking and pay for priority boarding or extra baggage for the person they just split up from then they all have a lot more to worry about than a simple amended flight booking. It is everyone’s individual responsibility to keep their personal information personal."
See, it's all about the tone, Daniel. And the fact that the phrase 'I've booked a Ryanair flight to Gran Canaria' wouldn't be considered sensitive security information by, well, anyone whatsoever. But to scrape a further micron under the surface of your 'lunatic ex-partner' defence for not bothering with basic security protocols - the lack of them means that the 'lunatic ex-partner' can identify, by name, anyone their ex is travelling with.
Hey ho. Nothing to worry about, then, and a completely valid reason for failing to do things properly, we're sure.