"Ryanair treats customers like cattle" shocker
Why is it always Ryanair? The news websites are getting over-excited with talk of mutiny on board a Ryanair flight, and given that it occurred at Prestwick in Glasgow, there may be a grain of truth in it. It all kicked yesterday of because of the bi-monthly French air traffic controller's strike, which in turn delayed a Ryanair flight to Girona, due to depart at 2pm.
By 6pm the flight was still sat on the ground; Ryanair staff refused to let anybody leave the aircraft, or even open the refreshment trolleys, citing regulation that prevented them from doing so until the plane was airborne. Desperate passengers then contacted the police, who subsequently bought chocolate and water and boarded and handed it out.
A Ryanair spokesperson mewled:
"Ryanair asked passengers to remain on board while awaiting take-off authorisation, to minimise passenger inconvenience and avoid a further delay or likely flight cancellation," a spokesman said.
"While the aircraft was on the ground passengers on board were allowed to use mobile phones and toilet facilities, and as per legal restrictions, the bars on board remained closed."
Why would the cabin crew have to roll out the refreshment trolleys? Strange that the legal restrictions prevented staff offering passengers bottled water for free, but not opening the aircraft doors and allowing others to board and do so. It sounds more like a fundamental failing of an airline that'd rather see its customers suffer before giving anything away.