Pontins not backing down over last-minute holiday cancellations
A few days ago, we told you about a bunch of would-be holidaymakers who had had their dream breaks cancelled by Pontins, three months after they had actually booked them and only weeks before they were due to arrive at the Brean Sands site.
The holidays had been booked at a rock bottom £33.07 for a seven-night stay but Pontins eventually cancelled the bookings, blaming a computer glitch, and reportedly saying that the site had been overbooked. Many of the aggrieved punters cried foul about it over at HotUKDeals, and some of the larger media organisations such as the Daily Mail and Mirror picked up the story and ran with it.
Expecting a happy ending at this point? Nope. Pontins have dug their heels in and say that the holidays will remain cancelled, but as a ‘goodwill gesture’, they are offering 50% off a future booking for those who have been affected. Meanwhile, the ‘overbooked’ Brean Sands site is still offering a six-night stay on the dates in question – for £550.