TripAdvisor review see guests chucked out of Blackpool hotel
Hoteliers have been getting quite the arse concerning TripAdvisor lately. Now, according to the Blackpool Gazette, one owner appears to have taking matters further, by apparently evicting two guests for penning a bad review while he was still staying there - even though the guest denies ever writing it. To be fair, the Golden Beach Hotel already had a lousy score as far as TripAdvisor is concerned, and given that it's over a mile from the sea, you'll probably require reasonable eyesight to see a beach, golden or otherwise.
In this instance, the proprietor clearly felt the timing and detail in the review identified the occupants, who was two days into a three day booking:
But what can a hotel manager do about a poor review? Apparently, they can phone the police - Blackpool's finest turned up at the Golden Beach Hotel and asked the occupant to leave. Guests ejected, the hotel manager then jumped onto TripAdvisor himself:
So a bad review equates to "bad behavior" and the need for police involvement, even when the guest denies writing it? The story will no doubt go viral in the next day or two, meaning a knee-jerk reaction to criticism may cost the Golden Beach in Hotel more than a lost booking.