Have YOU had your cheap Pontins holiday cancelled?
About three months ago, a very tasty deal appeared on the Pontins website – 7 nights self-catering for four people at their Brean Sands resort for only £33.07. Hard to knock back an offer like that if you’re in the mood for a low-budget break. Not surprisingly, lots of punters went for it.
Now it gets complicated. Fast forward to the present day and it seems that a sizeable bunch of excited holidaymakers have been contacted by Pontins and told that their 7-night stays have been cancelled. Sure there’s the usual apologies as well as some offers of 50% off a holiday at a later date, but in short, that’s some pretty unacceptable behaviour from Pontins.
We don’t know whether they’ve originally oversold the £33.07 holidays or whether it was a misprice that has just come to light, but for Pontins to cancel three months after taking the bookings, when customers are just a few weeks away from their holiday is scandalous.
Over at HotUKDeals, there’s around 20 people who have been affected by the actions of Pontins – we expect that there’ll be many more out there as well. If you’re one of them, contact HUKD here – they’re currently talking to some major media outlets who are keen to fight their corner.