Flight or fight - will the threat of British Airways strikes disappear?
The bitter squabbling between British Airways and the union Unite has caused pain and misery for thousands of travellers; over the past 18 months, industrial action has seen hundreds of flights cancelled and little in the way of progress at the negotiating table. The threat of further strikes has never been far from the minds of the airline or its customers.
That looks likely to change, however. Cabin crew are today voting on a new deal to bring the dispute to a close. If staff approve, the agreement will see concessions returned to cabin crews, as well as a new two year pay deal. Unite is recommending its members accept the agreement.
BA has suffered massive losses in recent years; 2010 saw operations affected not only by industrial action but hundreds of shot and long-haul flights were cancelled by the eruption of Eyjafjallajokul. Customer confidence in the airline hasn't been particularly high in recent months, but if the permanent threat of strikes is lifted, British Airways has at least a chance to win customers back.