Flight or fight - passengers kick off, Ryanair kicks them off

7 February 2011

Bitterwallet - Ryanair new plane liveryIt was always going to happen at some point, and now it has. A complaint about Ryanair's inflexible cabin baggage fees turned into a mob demonstration on Saturday.

The flight, from Lanzarote to Charleroi in Belgium, was delayed for three hours and left without over 100 passengers - all of them barred from the flight, and banned from flying Ryanair in the future.

The details concerning how a piece of luggage led to nearly two thirds of the passengers being taken off the manifest isn't clear. According to one press report, gate officials prevented a group of students from boarding the flight because one or more pieces of baggage was oversized.

The Irish Examiner states it was just one passenger that was stopped and refused to pay the additional fees.

The outcome was the same regardless; some sort of mass demonstration broke out, with passengers taking the opportunity to make their feelings about Ryanair made clear, and the police were called in. Over 100 passengers (numbers vary depending on the source) joined in the bun fight, and barely 60 passengers were eventually allowed to fly. The 100+ passengers barred from the flight had to book with other airlines or wait until the following day to fly.

"Lanzarote police required the entire aircraft be offloaded and each passenger identified. Following further disruptive behaviour, the police required for security reasons that this entire group be refused travel,"
said Ryanair. "Any individuals who engaged in disruptive behaviour or refused to follow crew instructions will not be allowed to fly."

TOPICS:   Travel

10 comments

  • Aaron P.
    Students protesting yet again, you know what you little pricks, either don't fly Ryanair (which now that you're banned is pretty much done for you) or abide by their rules like the rest of us, you've delayed a plane load of people seemingly because you're a bunch of middle class fractious pricks who can't follow simple instructions.
  • Me
    That will teach them to protest better next time. Should learn in Venezuela when they raised the price of the petrol a few cents and they riot the streets for over a week! I wish people in UK would protest more than just complain and pay for the rip-off. They should hang BOB Crow for instance and skin some of those useless overpaid underground staff every time they raise the price of the tickets. Soon people will have to re-mortgage to buy a season ticket.
  • Alexis
    Aaron - it sounds like you're the character bending over in the picture.
  • andy y.
    Belgians
  • Dead D.
    # Posted by Alexis | February 7th, 2011 at 12:10 pm "Aaron – it sounds like you’re the character bending over in the picture." Well spotted, its the Ryan Air Angel giving it to a passenger with oversized luggage.
  • Tom P.
    Posted by Dead Eyed Dick | February 7th, 2011 at 1:44 pm "Well spotted, its the Ryan Air Angel giving it to a passenger with oversized luggage." There's no such thing as an Angel with a knob
  • PokeHerPete
    Students? Who cares, fuck them. I thought their twatty Macbook Air would've been small enough.
  • james d.
    /me expresses a passionate view despite only receiving vague information on the event.
  • Boris
    @ Tom P It's a strap-on: just like Michael O'Leary.
  • Ryanair B.
    [...] Monday we reported the story that students had revolted against Ryanair when staff challenged them concerning excess baggage fees. Over 100 passengers were denied boarding the flight from Lanzarote to Charleroi in Belgium, and [...]

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