Flight or fight - passengers kick off, Ryanair kicks them off
It was always going to happen at some point, and now it has. A complaint about Ryanair's inflexible cabin baggage fees turned into a mob demonstration on Saturday.
The flight, from Lanzarote to Charleroi in Belgium, was delayed for three hours and left without over 100 passengers - all of them barred from the flight, and banned from flying Ryanair in the future.
The details concerning how a piece of luggage led to nearly two thirds of the passengers being taken off the manifest isn't clear. According to one press report, gate officials prevented a group of students from boarding the flight because one or more pieces of baggage was oversized.
The Irish Examiner states it was just one passenger that was stopped and refused to pay the additional fees.
The outcome was the same regardless; some sort of mass demonstration broke out, with passengers taking the opportunity to make their feelings about Ryanair made clear, and the police were called in. Over 100 passengers (numbers vary depending on the source) joined in the bun fight, and barely 60 passengers were eventually allowed to fly. The 100+ passengers barred from the flight had to book with other airlines or wait until the following day to fly.
"Lanzarote police required the entire aircraft be offloaded and each passenger identified. Following further disruptive behaviour, the police required for security reasons that this entire group be refused travel," said Ryanair. "Any individuals who engaged in disruptive behaviour or refused to follow crew instructions will not be allowed to fly."