EasyJet include surcharges in headline prices, whatever that means
EasyJet have changed its pricing system to include administrative charges in its headline prices after regulators shouted at them repeatedly. The airline are the first company to include these fees up front, following the government's response to a super complaint in December 2011.
Richard Lloyd, Which! executive director, said: 'While the law will come into force at the end of 2012, we want companies to be upfront and fair over card charges today.'
Basically, this is the first step in what is hoped to be a move that sees all companies including all mandatory fees in the headline price.
And the government have announced that, by the end of 2012, they'll bring forward legislation from the Consumer Rights Directive, which will cap the level of payment surcharges. So, in the case of EasyJet, they've replaced their booking fee with an administration fee of £9, which, it says, covers the cost of Air Passenger Duty, the European Emissions Trading Scheme and a European Union Compensation Levy.
Essentially, instead of being tucked away, this admin fee will be included in all advertising, and displayed as part of a full and final flight price at the first stage of the booking process. That makes everything better doesn't it? No? Oh.....