Are airlines selling tickets for seats that don't exist?

23 July 2015

Bitterwallet - easyJet EasyJet have been accused of selling tickets for seats on flights, that don't exist. On top of that, those that buy these tickets end up on roundabout routes which take ages to get to your destination.

Feel free to insert a joke about being dropped off approximately 50 miles from your destination, in the sentence above.

The airline has been accused of overselling thousands of peak-season flights, which has seen some families being broken up while travelling. And it isn't just EasyJet, as similar accusations have been thrown at British Airways and Virgin Atlantic.

If this is true, then some airlines are clearly in breach of European rules on overbooking. Regulations state that airlines must get passengers to their destination 'at the earliest opportunity'.

There were problems with tennis player Annabel Croft, who tweeted: "Have arrived Portugal minus our daughter. Not a great start to our family holiday - no idea buying a ticket didn't guarantee a seat. I asked easyJet if I could stay with her and they said yes, but we will charge you £60. Unbelievable."

So what do EasyJet have to say for themselves? A spokesman said: "A flight will only be overbooked after reviewing the no-show rate for the last three months. On average, across our flights we will only overbook by one or two passengers per flight."

TOPICS:   Travel

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