Vodafone's Sure Signal - not so sure of itself afterall
Vodafone's official line on their Sure Signal product is that it's supposed to give you "a strong mobile phone signal in your home - no matter where you live," before adding, "If you live in a mobile signal blackspot - places in the UK where mobile operators are unable to give customers a strong enough signal in their homes - Sure Signal is for you."
You've probably guessed that this is going to be one of those articles that points out the failings of said promise.
Customers have stumped up £50 on the promise of getting a connection over their own ADSL line, when there's no wireless service available. However, they have been left facing repeated disconnections and slowdowns of the service as Vodafone seemingly finds itself unable to integrate their mobile phone network with the internet.
Sure Signal boxes have been playing up of late and now Vodafone's forums are filled with annoyed people complaining of connection failure.
The Register spoke to Vodafone about the problem and they said: "Some customer[sic] will have noticed changes in their Sure Signal service for short periods of time over the last few days during planned maintenance upgrades".
It seems that this might not strictly be the case as customers have faced continual outage that can at times last several hours. Quite why Vodafone didn't deem it sensible to warn customers of any "planned maintenance upgrades" is another matter entirely.
Have you had any hassle with Vodafone?