Vodafone crumble after forcing rubbish update on HTC Desire handsets

11 August 2010

Bitterwallet - Vodafone charge customers for inclusive textsVodafone are a pain in the arse sometimes aren't they? We've had our run-ins with them in the past,  and now they're annoying customers by trying to foist the network's own software on HTC Desire owners. Mercifully, they've backed down.

Lasst week, they sent out an over-the-air update that installed a whole bunch of irremovable Vodafone 360 apps on the Desire, which of course, is more irritating than being stuck in a lift with Kriss Akabusi and Ainsley Harriot. The update included a Vodafone-branded start-up screen and added bookmarks to the device which including links to some dodgy looking dating site.

As such, Vodafone customers went mental and complained of being hoodwinked into installing software they didn't want in the first place whilst being under the impression of getting the latest version of the Android OS. At first, Vodafone refused to budge, but now, in an message posted on the Vodafone forums, the company has backed down.

"We’ve listened to feedback from customers on a number of points around the recent 360 Android 2.1 update and made some changes to the rollout plan. The Android 2.2 update for Vodafone HTC Desire users will be based on the HTC open market version of the software and we will customise it to ensure our network settings are installed.

For customers who have downloaded the recent 360 update for Android 2.1, we can confirm that the Android 2.2 update will remove the 360 applications and will leave the homepage and bookmarks on your current settings."

[PcPro]

TOPICS:   Technology   Mobile   Complaints

18 comments

  • Ballu
    WTF FTW
  • prononymous
    Vodafone are such a bunch of shitmunchers
  • mizzle
    racist
  • Ben
    they're hardly "crumbling" though, are they? more like, they recognised they dun rong, and are fixing it, as any big company who pretends to enjoy customer service should. Let's have a story about Google instead, and how they are going to basically be the end of net neutrality as they couldn't market their pissing phone correctly.
  • Noodles
    'Kriss Akabusi and Ainsley Harriot' you guys had to pick out black people didnt you..bunch of racists why dont you use white trash examples to highlight your point...
  • Issac M.
    Vodafone. Cunts. Nuff said.
  • Trevor G.
    Vodafone = Orange (And that's the pits)
  • PFC H.
    "# Posted by Noodles | August 11th, 2010 at 10:48 am ‘Kriss Akabusi and Ainsley Harriot’ you guys had to pick out black people didnt you..bunch of racists why dont you use white trash examples to highlight your point…" But there aren't any white people more annoying than those two.
  • Basil B.
    "For customers who have downloaded the recent 360 update for Android 2.1, we can confirm that the Android 2.2 update will remove the 360 applications and will leave the homepage and bookmarks on your current settings.” The current settings being 2.1 with dating or do they mean previous settings?
  • Kris A.
    Ainsley Harriot is fucking irritating, I agree.
  • foxy f.
    Alan Carr?
  • The B.
    Bit late now though isn't it? Most of us have de-branded and are already running Froyo, in effect your damage limitation exercise is about a week late, and I'm guessing there's a whole raft of HTC customers that will be moving off of Vodafone at the end of their current contract, and of course word of mouth will mean that they'll lose new signings too, oh dear, poor Vodafone.
  • The B.
    Alan Carr? You homophobe, you're now picking on queens too!
  • foxy f.
    Do you think Alan Carr ever goes down to the woods? I heard him talk about touching trees before to improve his football skills.
  • Kirsty_Vodafone
    Hi There Great news! We've got an update on this situation and useful information here - http://bit.ly/bM9x0d All the best Kirsty Web Relations Team Vodafone UK
  • Lorraine
    Battle of Britain time again, time to think of all those fearless men, heroes, all of them.
  • alan p.
    It's not only Vodaphone my HTC Desire S is in t-mobile's repair centre because of HTC own recent upgrade the phone wanted to do (so I did, never again) text and voice messages at least 20 minutes to get to me from a know vodafone HTC Desire. Apparently they are replacing the whole motherboard....even thou HTC's on support staff admitted it was there upgrade the 'fucked it up'. Now HTC wont deliver spares....repair centre had the phone on 27/09/2011 and ask for parts on 6/10/2011 still havent arrived?????? What a load of rubbish just give me a new phone that works. alan
  • jane d.
    the main problem seems who people find annoying and not the fact that once again vodafone messed up. The most annoying peaople by far are deadwood (jedwood) who should be shoot along with alan carr for letting them spoil his program

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