Virgin bumps broadband up to 30Mbps

1 February 2011

A man with a suit made of internet
Virgin Media, who are keen to accuse everyone else of not delivering on superfast broadband packages, have announced a new 30Mbps service which replaces their existing supersize me package that currently charges along at 20Mbps.

As of today, customers who want this XL broadband will be able to get the faster service for less... provided of course, that they get themselves a Virgin Media landline as well.

If you're already a customers on XL at 20Mbps, you'll be able to upgrade for a one-off price of £30.You have to cough this up to get your hands on (and exchange for your old router) the new SuperHub3.

Jon James, Executive Director of Broadband at Virgin Media, says: “As consumers continually demand more and more from their broadband, the unique power of our next-generation network means that we’re able to turn up the dial to meet their needs.”

“With so many devices connecting to the internet at home these days, our new 30Mb service will give Virgin Media families that extra boost needed to make everything run smoothly, with speeds that don’t slow down depending on where you live.”

Just try and ignore all those people who moan and swear about Virgin broadband on various social networking sites.

TOPICS:   Technology   Broadband


  • PlatPlat
    Virgin Media's shocking throttling policy is the wolf under the sheep's clothing.
  • andy y.
    It might be the fastest car in the street but half to time I had it it broke down or wouldn't start.
  • LanceVance
    Get the 100mb service, its the mutts nuts! I downloaded the whole internet in about 48 seconds.
  • james d.
    You don't have to have a phone you can order internet only. How have you guys not got sued yet?
  • Mark H.
    Had cable broadband (NTL then Virgin) for many years and I can count the number of times it has been down on the fingers of one hand. It's bloody fast too and actually works at the advertised speed. People on social networking sites will moan about bloody anything.
  • Touchwood
    That's Automan, that is.
  • khrest
    I'm a 20mb user but this seems a pointless upgrade. The throttling policy means my connection will only be used for around 30 mins during peak hours until it is quartered, and even when within the allowed bandwidth, Virgian are reducing DL speeds for newgroup access; During the day I can get 19mb of download from Giganews, after the PM cutoff it drops in the evening to less than 8meg, and thats WITHOUT throttling. So I really dont see the point...
  • Tim
    "with speeds that don’t slow down depending on where you live" Indeed, instead Virgin offer a service that either works or doesn't work at all (or isn't available) and if it doesn't work you're in a hellish nightmare trying to get it to work (in my case I'd go for months with every few hours it would go down again, and sometimes just no connection for days). See the thing is, cable is just as much influenced by distance, it's just the difference is they are more like FTTC, except the stretch from cabinet to home is antiquated coax designed for analogue cable TV subject to all kinds of signal loss, interference and is affected by your neighbour's unterminated connections, and they only hook up limited areas. If you live far away, cable is just not an option at all. On top of that their policy is to assess your connection on applying for broadband and if it fails because the line is crap they say "no broadband for you". BT based ISPs work on the BT policy of giving you something instead of nothing even if something is crap because your line is crap. People forget these monkeys were NTL (and formerly CableTel). The name changed as they bought out each company and nicked their name, but they are the same guys that everyone used to hate with a passion (remember nthellworld?). They were generally fine if you were lucky to not have a problem and never needed to contact them.
  • Brad
    We actually didnt have any problems at all until November last year, then they started fucking about with things and its been a solid down hill every night since, gets to about 6.00/6.30 and its just piss poor till the morning. I guess this explains it then.
  • Kevin
    I'm the same as Mark H, virtually no problems and good connections etc. Had far more problems with my wireless part of my router than their equipment. With this update I'm thinking of going up to 50 actually (can't get 100 in Cambridge yet) for the small increase in price it'd be worth it :)
  • Phil M.
    Avoid this like the plague. I've had continual issues and the support really is the worst you will ever find. The superhub is an appalling piece of hardware which is so lacking in functions you'll soon be wishing that the long promised patch to get it working as a modem only were released already.

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