Samsung under the cosh as Galaxy Gear sales are flat and updates ruins phones
What's been the problem? Well, it is a pricey bit of kit for a kick-off. Not only that, reviews weren't exactly great, with critics bemoaning the puny battery life and and limited functionality. Of course, Apple will be taking notes if they're going to unleash an iWatch on the world.
Worse for Samsung is that they released an update to try and sort out some of the problems with the Galaxy Gear which has mucked up everyone's phones, with users saying that their handsets have crashed, frozen or developed problems with the battery.
If you scoot around Facebook and Twitter, the phone that seems to suffering the most is the Galaxy S3. This is particularly bad timing if Samsung want people to buy their tablets and devices over Christmas.
Concerning the complaints about the 4.3 update, Samsung replied: "We appreciate your patience while we work on this. As soon as we have further information, we’ll update you through our social and service channels. Thank you for bearing with us."