Ofcom ban 3 year mobile and broadband contracts and introduce 999 text service

mobile phone

Ofcom have reared their heads again to ban three-year broadband and phone contracts. Now, the maximum length is two years, with mobile operators now obliged to introduce 12-month contracts, bringing the UK in line with EU laws. This means you won't have to keep hold of some outdated phone because you're handcuffed to a three year deal.

In addition to this, mobile providers must now transfer customers' mobile phone numbers to their new provider within one working day. If they don't, then we'll get "reasonable compensation".

Also, Ofcom has also introduced an emergency SMS scheme which allows registered users to text details of emergencies instead of dialling 999. Especially useful if you're locked in a cupboard and don't want to alert the axe-wielding maniac to your whereabouts.

Ofcom chief executive Ed Richards said: "These changes to the regulations should make it easier for consumers to take advantage of the wide range of competition in the UK communications market. The emergency SMS scheme has proved very successful. It is right that this service should be made permanent in order to safeguard it for the people who depend on it."


  • Tim
    Meh, just means the customer pays a higher monthly fee for a phone for 2 years instead of the lower fee for 3 years.
  • Varun
    Any idea what happens to those already on a 3year contract? Are they allowed early termination?
  • Scottidog
    "Any idea what happens to those already on a 3year contract? Are they allowed early termination?" No! they get a slap round the ed for being stupid enough to take out a 3 year contract.

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