NatWest app, broken, AGAIN.

31 May 2013

nat west app NatWest have been getting yet more complaints from customers saying that the app wasn't working. In response, they tweeted that “due to the overwhelming popularity of our app, we have experienced issues, which hopefully will be fixed soon”.

They later said: “Sorry if you had trouble getting into Mobile Banking. Our service is now running as normal, thanks for your patience.”

"We've had huge demand for our app this morning, which led to some customers experiencing the app running slowly for half an hour. We apologise for the inconvenience caused," a spokesman said.

RBS customers have also been having problems with their banking technology too, which is the latest in the group's clangers after tech problems so wages going missing and customers not able to access their accounts. The RBS Group have already paid out £175 million in costs and compensation.

Helping banking? There's a strapline that is sounding rather hollow right now.

TOPICS:   Technology   Banking   Mobile


  • Mr. P.
    Broken? Oh, for half an hour. Slow news day?
  • Tweedskin
    "Helping banking? There’s a strapline that is sounding rather hollow right now." Natwest's strapline is "Helpful Banking".
  • Sicknote
    Works OK for me
  • Chewbie
    Shite article

What do you think?

Connect with Facebook, Twitter, or just enter your email to sign in and comment.

Your comment