Nationwide’s famous technical glitches are BACK!

21 July 2014

nationwide_2153673b It’s been a few months, but it looks like the IT bods at Nationwide will be getting another bollocking after thousands of customers were locked out of their own online accounts last night.

Customers trying to make payments and do their banking both online and via their mobiles over the weekend were thwarted by error messages and frustration.

They took to Twitter on Sunday night with pitchforks and voiced their annoyance at the glitches, which took place between midnight and 7.30am this morning.

Nationwide said they were very sorry, but regular website maintenance had taken longer than expected.

‘Unfortunately our overnight planned maintenance has overrun and affected customers accessing our online bank and mobile banking app.’ Said a spokesperson. ‘We apologise for the inconvenience caused to our customers. The online bank and mobile banking app are now up and running.’

Perhaps the real reason that customers are so annoyed is that it’s a fairly regular occurrence with Nationwide. It ain’t the first time – and chances are it’s not going to be the last…

TOPICS:   Technology   Mobile   Banking   Consumer Advice   Complaints

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