Microsoft again warning about support scams
Microsoft are again warning everyone about a scam being run from fake tech support callers. It isn't the first time this has happened, with a scam being run from an Indian call-centre, very similar to a scam being undertaken by people claiming to be from Sky.
And again, scamsters are cold-calling people while claiming to be calling from Microsoft offering "free security checks". Microsoft surveyed 7,000 computer users in the UK, Ireland, US and Canada and found that an average of 16 per cent of people had received such calls.
Those who were tricked ended up giving the crooks remote access of their machines, which allowed them to obtain credit card information to make purchases.
Microsoft are saying that, if someone calls you, claiming to be from Windows or Microsoft Tech Support calls you, you should "not purchase any software or services. Ask if there is a fee or subscription associated with the 'service'. If there is, hang up."
If you think you've fallen foul of the con, then change your passwords, scan their machines for malware and get in touch with your bank and credit card providers, post haste.