Have Lenovo been installing 'bank-intercepting' software on laptops?

19 February 2015

LenovoLenovo have been accused of something pretty grim, and if true, they'll have some tough questions to answer. Users on the Lenovo forum have been talking about a bit of adware which goes by the name of 'Superfish'. It seems that this adware has been hijacking browsers to place third-party adverts on Google searches and websites without the permission of the users.

That's pretty bad, but the accusations get worse.

This apparently happens by utilising self-signed certificates to trick browsers into showing them on your computer and one person has claimed that the program intercepted a connection to their bank, which means that Superfish could well be collecting data without authorisation.

A number of posts prompted Lenovo employee Mark Hopkins to try and set the record straight. He said that Lenovo has removed Superfish from laptops and that the company have requested that the developer publishes a patch to plug the security gap. He said: "Due to some issues (browser pop up behaviour for example), with the Superfish Visual Discovery browser add-on, we have temporarily removed Superfish from our consumer systems until such time as Superfish is able to provide a software build that addresses these issues.

"As for units already in market, we have requested that Superfish auto-update a fix that addresses these issues."

Lenovo have stopped preloading Superfish into new consumer laptops as of January 2015, and they're investigating what is happening with the systems that are already out there.


First, hit Start/Windows and open Control Panel. Hit 'Select Uninstall a program' or 'Add or Remove Programs' and then select 'WindowsShopper' and press 'Remove' or right-click to select 'Uninstall'.

There are associated programs that come with Superfish, such as Yontoo - remove that in the same manner as above.

If you're using Windows 8, select 'Control Panel' from the Charm bar settings and click 'Uninstall a program' and remove the unwanted application from there.

To remove it from your browser, do as follows.

Google Chrome: Hit the 3-bar icon, top right of the window. Select 'Tools' then 'Extensions' before selecting the 'Superfish WindowShopper' extension and click the bin icon to get rid of it.

If you're on Internet Explorer, in the browser, go to 'Tools', 'Manage Add-ons', 'Enable or Disable Add-ons' and disable the unwanted app. With Firefox, again, go to 'Tools', then 'Add-ons' and the 'Extensions' and select 'Windows Shopper' and remove it.

Any other troubles, employ a Spyware removal tool to get rid of it.

TOPICS:   Technology   How To Guides


  • JonB
    Maybe they should just rename it superphish?
  • Rowandro
    The fact they say they thought Superfish could be of great benefit for the user is kind of crazy. I hope now they announced to quit Superfish they won't decide to install their adware on the hardware firmware or any other type of less detectable trickery.
  • Squirty B.

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