BT Sport, Now TV & Blinkbox want you to ditch Chrome

20 April 2015

Chrome A number of video-on-demand services, such as BT Sport, Now TV and Blinkbox, are telling their viewers to get rid of Google's Chrome browser and find something else to use.

The latest release of Google Chrome - version 42 - has blacked out the services thanks to the removal of support for NPAPI plugins, including Microsoft's Silverlight, which many on-demand services use to power things.

On Now TV's support forum, they said: "Google Chrome version 42 has now been released, and Chrome no longer supports Microsoft Silverlight. From this point, you'll need to use Microsoft Internet Explorer or Mozilla Firefox to watch Now TV on your PC."

Meanwhile, at the @BTCare Twitter account, they said: "If you use Chrome to watch BT Sport you may get a Silverlight error. Silverlight is no longer supported in Chrome, pls use another browser."

Blinkbox added: "Because our HTML5 player is newer than the Silverlight player we use in other browsers like Internet Explorer and Firefox on PCs and Safari on Mac, you might need a faster broadband connection than usual to have the same experience that you're used to, whilst we work to further optimise streaming using HTML5. Because of this, for the best experience, we recommend that you use a different browser right now, particularly if your internet speed is close to our recommended minimum speed or you've got an older computer."

Eventually, all video-on-demand services will have to move away from Silverlight as it is being discontinued by Microsoft.

TOPICS:   Technology   TV

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