Apple finally notices that their Time Capsule is bobbins

13 July 2010

apple-time-capsule_1Despite the fact that loads of people have been clogging up the internet pipes moaning about how shitty Apple's Time Capsule wireless storage thingy, Apple themselves have only just decided to acknowledge that, indeed, there is a problem with it.

Thousands of people saw valuable data vanish when the devices failed to power up. Now, Apple is offering free replacements... but there's a catch.

If you have one of these devices which has a serial number that lies within the range of XX807XXXXXX - XX814XXXXXX, then you'll be able to get them replaced or repaired for free. You can do this in person or send it off. That said, if you want your data to be saved, then you'll need to go to one of those horrible Apple Stores where meek people in linen trousers all silently grin at each other.

What about those of you with a cruddy Time Capsule that doesn't have the relevant serial number? Well, chances are you'll have to take on Apple with a lawsuit.

In a support document which has been hidden away in the hope that no-one will notice it (which you can find HERE), Apple have managed to mew that indeed, "Some Time Capsules sold between approximately February 2008 and June 2008 may not power on or may shut down unexpectedly after starting up." Or, they're faulty and fucked to you and me.

So bad is the problem is that a dedicated site has been set up called Time Capsule Memorial Register and The Guardian launched an investigation into the problem 9 months ago with Apple crossing their collective arms and shouting LA LA LA LA LA - I CAN'T HEAR YOU!

The chap who runs the site has noted that "the Time Capsule thermal design is flawed, regardless of the serial number," and with reports suggesting that 20% of the failed devices had serial numbers which lie outside the boundaries set by Apple, we could well see more bad press for the electronics giant. All this on top of the iPhone4 gubbins about people 'holding it wrong'.

TOPICS:   Technology   Privacy   Recalls   Gadgets


  • Nobby
    I don't understand. How can it be faulty if it is an Apple product? Surely it was designed not to power up, and you just misunderstood what it was for.
  • Klingelton
    it might be rubbish and not function as it was designed to. but by god it looks pretty.
  • Joff
    Looks pretty, not sure what it is/does or whether I can use it but by jove I want one.
  • PokeHerPete
    It is quite clear that the customers are using the product incorrectly. Apple products 'just work'. I bet that the customers that the product has failed for use Windows/Linux machines and have an Android phone.
  • Si
    It's an iBrick.
  • rappy
    you pay idosh for the ibrick and get ifucked-----idontknow
  • singhster
    I've got one and it's incredibly shit. Sounds like a hoover while backing up, and you can't amend the backup options either because it's Apple and it just works. Cunts.
  • Matt
    [SimpsonsQuote]Sir, that light indicates that the iCube is off [/SimpsonsQuote]
  • Nellie
    What a bunch of whingers. It's perfectly obvious that you should simply hold the device in your right hand while it backs up.
  • NME
    Why would an Apple machine need a backup?
  • Shaun
    I had one of those till it died. It was out of warranty but replaced by Apple without so much as a haggle about 6 months ago. It was about 18 months old. The replacement is working still but I don't hold out much hope for it as it's inside the serial number range in their support doc. I'd better move my porn now. @singhster. They've always been quiet for me (sometimes deathly quiet!) and there's plenty of tools to change the backup options beyond the on/off switch Apple give you.

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