Get some popcorn and watch @Cineworld dig its own grave
Brands, when you put the intern in charge of the Twitter account, make sure he/she isn’t a) drunk or b) obnoxious. Cineworld will be crying salty tears into its overpriced bucket of Sprite today after the incredible exchange between their verified Twitter account and beleaguered customer @alanbishop85.
To be fair, Alan, who describes himself in his bio as someone who likes to ‘drink copious amounts of alcohol’ was in Internet outrage mode at Cineworld for upping their ticket prices to £8.30. But, you know, he also has a point.
Alan had himself a little rant, saying that at those prices it was no wonder people turned to pirating. He also predicted that Cineworld would go bust in a few years. But most of all he wanted to know why they upped the prices.
But instead of a polite brand-approved answer, Alan encountered what can only be described as ‘backchat from a cheeky little s***’
‘Well you 'say' we're definitely going to go bust in 1-5 years. If you're psychic can you tell me the lottery numbers?’
When he quite rightly told them it ‘was like conversing with a child’ and that he just wanted to know why they increased ticket prices, Alan was met with:
‘You love us really. We'll see you at the next Bargain Tuesday (book online 10% off, no fee!) or w your 2 Living Social tickets.’
Alan, getting frustrated, then accused them of charging more because they were greedy. So Cineworld, or the 12 year old who is in charge of the account, came back with this:
SO much more entertaining than a Jason Statham movie in Screen 37.