Facebook lifts the top off customer requests at DSGI
A few people, largely those purporting to work at the likes of PC World and Currys, seem to have missed the point of our exposé of DSGI staff on Facebook; there is absolutely no doubt that some customers are unreasonable, abrasive pains in the backside - absolutely anybody working in retail would agree with that. If you want to piss and moan about them though, you should do it in the staff room or the pub, or even a private Facebook group. You don't create a public forum and post comments under your own name. That's just dickish.
Having said all of that, we did note there are some perks to the job when it comes to face-to-face dealings with customers: