TalkTalk customer data stolen in hack

27 February 2015

TalkTalk Another day, another hack and this time, customers of TalkTalk are being warned after a load of account numbers, names and personal details were stolen from them. Be on the lookout for people trying to scam you, basically.

In an email sent to all TalkTalk customers, the company said that ne'er-do-wells were using the swiped details to try and trick people into handing over their bank details. If you received the email, you'll find a special phone line to call if you've been targeted.

The number is 0800 083 2710.

This scam was discovered after TalkTalk found that there was a very sudden spike in people complaining to them about scam calls at the end of last year. A spokesperson said: "We have now concluded a thorough investigation working with an external security company, and we have become aware that some limited non-sensitive information may have been illegally accessed in violation of our security procedure."

It seems that the hack came about via a third-party who also had access to TalkTalk's network and, as a result, the company will be taking legal action against the aforementioned third-party.

"We are aware of a small, but nonetheless significant, number of customers who have been directly targeted by these criminals and we have been supporting them directly," said a statement from TalkTalk.

The scam in question involves customers getting called up and, with the stolen details, the scammers are trying to convince you that they're a legitimate TalkTalk representative who tries to sell them security software. So, if you're a customer and someone from TalkTalk rings you up and asks for your bank details, tell 'em where to sling it.

TOPICS:   Scams   Privacy

1 comment

  • lisa
    this happened to me one day last week. told them to go away

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