Services to opt out of nuisance phone-calls are failing
The survey by Which!!!!!!! found those registered with TPS receive, on average, double the number of unsolicited calls than those who haven't signed up, even though companies are legally obliged to avoid numbers on the TPS list.
As a result, over half of those polled have said they are not satisfied with the service, with 85% of people getting an unsolicited call in the last month, and 8% of these receiving 50 or more unwanted calls or more over the same period.
Richard Lloyd, executive director at Which!!!!!!!!! said: "Consumers are sick and tired of being bombarded with nuisance calls and texts. The current system is failing the public and given the scale of this problem, it's time for the Government to step in."
"We urgently need to see a new approach, new laws and new technology to tackle this scourge on people's lives. People must be put back in control of their personal data."
Meanwhile, John Mitchison, head of the TPS, said: "TPS registration stops unsolicited calls from law-abiding companies that check names against the TPS' 'do not call' list. However, it can't physically block calls from rogue companies that flout the law. We agree with Which!!! that further steps must be taken to stop nuisance calls. Government regulators need to enforce the law to punish those breaking the law, which would deter others from doing so."
Over at Ofcom, a spokesman said: "Ofcom takes firm action against companies who are in breach of the rules on abandoned and silent calls and we take this issue extremely seriously. Since last year, Ofcom has issued fines of more than £1.5m to companies that break the rules."
In the meantime, we'll just have to suck it up. That, or throw away our landline telephones.