Claims of fraud deflate Chain Reaction Cycles
Cyclists! A word in your shell-like, please - if you've placed an order with Chain Reaction Cycles (CRC) in the past month or so, you need to check your bank account statements for suspicious activity, after a rash of reports from customers that their details have been used by fraudsters.
Since the beginning of the month, several forums have seen posts from CRC customers claiming they've been the victims of scammers after placing orders through the site; the initial amounts taken are usually very small - £10 or £15 spent on mobile top-up cards (usually O2) - although some allege that several hundred pounds has been taken from their account.
A statement on SouthernDownhill forums from CRC states:
So far, we have been contacted by customers who purchased in February and the beginning of March. The contacts we have had both directly and via forums equates to under 0.1% of on-line orders placed In that same time period.
However, we understand that for those effected this is of great concern and as we take our customer's security extremely seriously we are taking all the steps we can to understand what has happened.
CRC say a 'full forensic investigation' is currently been carried out by 'one the UKs leading internet security companies'. Worryingly, despite the significant number of complaints and alleged instances of fraud published across several forums, CRC say the investigation has so far uncovered no evidence of any breach.
Any customers who think they've been affected by fraud should contact CRC on 02893 343 758 or email [email protected]
Thanks to avid Bitterwallet reader Tim