Product Recall: Russell Hobbs irons (again)
We've had issues with Russell Hobbs irons before, and now, we've got another one. Let us hope that this one isn't as big a mess as the previous one, which saw a lot of people angrily shouting at the electronics company and big holds ups in replacements.
The company have spotted an issue with a number of their irons, which basically, may cause the flex to fail.
Only the following model numbers are affected: 15081, 18651, 18720, 18741, 18742, 18743, 19220, 19221, 19222, 19400, 19840, 20260, 20280, 20550-10, 20560-10.
How do you find that? Well, the model number can be found on the underside of the heel of the iron, and there, you'll see a label which has the Model No. code.
If you have one of the irons listed above, then you'll need to check the batch code.You'll be able to see that on the same label, as you can see in the diagram below.
The affected batch codes start with 045 through to 365 and ends with 12, or it starts with 001 through to 195 and ends with 13. If your batch code matches these, then you'e got yourself one of the affected irons.
All the other irons are fine, and an that have a four digit code are perfectly fine, and irons with batch codes ending 10, 11 and 14 are not affected by this recall also.
Russell Hobbs say: "If you do have an affected iron, please stop using it immediately. Please complete our form [CLICK HERE] with your details and advise whether you would like us to send you a replacement iron, or whether you would prefer a full refund."