Microsoft to recall Surface Pro power cords

20 January 2016

Windows Microsoft are recalling the power cords for older Surface Pro tablets, because they might potentially be a fire hazard. Thanks to the cables being twisted, or wound up over time, they might overheat, and trouble lies that way.

The recall concerns the Surface Pro, Surface Pro 2, and Surface Pro 3 models sold before March 2015.

The say that it is a "very small proportion" of Surface Pro customers who have told them about such issues, but they can't take any chances, and will be offering free replacements.

It'll be a worldwide recall, and Microsoft will be releasing details of how to get your replacements 'shortly'. So, don't be asking us where to get your new power cord from because, as we've just pointed out, we don't know yet.

As proof, here's what a spokesman says: "As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord."

"We will be releasing details of how customers can obtain a free replacement cable shortly."

TOPICS:   Recalls

1 comment

  • Chris
    Some of us may remember there was a recall on the power cables for the original Xbox back in 2005. https://news.microsoft.com/2005/02/17/microsoft-announces-power-cord-replacement-for-xbox/

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