What happens when you cross the DVLA?

31 October 2008

There's an art to dragging out a consumer complaint for any length of time. Sooner or later it begins to feel like a sport, usually because the company involved refuses to acknowledge any wrongdoing on their part. Unfortunately, it's a sport along the lines of chess or snooker, rather than anything involving guns and hostages.

Even so, the game can still turn sinister, especially when you're dealing with a Government department that sets the debt collectors on you when its patience wears thin. Like the DVLA, for example.

The Register takes up the story of what happened when one man upset the DVLA; not only did they call in the heavies while an issue payment was still in dispute, it seems they were possibly a little too generous with his personal data.

TOPICS:   Privacy   Motoring

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