Vodafone - the latest to be hacked

2 November 2015

vodafone logo Vodafone are the latest to fall victim to a hack, with nearly internet scallies getting access to around 2,000 customers' details. We hope that the hackers aren't doing this for attention, because we're kinda bored by all these hacks now - they've lost their edge somewhat.

Anyway, Vodafone said that 1,827 accounts have been accessed, and they fear that criminals have customers’ names, mobile numbers, bank sort codes and the last four digits of their bank accounts, which is no good.

A Vodafone spokesman said: "This incident was driven by criminals using email addresses and passwords acquired from an unknown source external to Vodafone. Vodafone’s systems were not compromised or breached in any way."

Vodafone started an investigation over the weekend, and have informed the National Crime Agency, Ofcom and the Information Commissioner’s Office. They're not mucking about, like TalkTalk have been (and if you're unimpressed with TalkTalk and want to leave them, check out our letter template so you can get out of your contract).

“Whilst our security protocols were fundamentally effective, we know that 1,827 customers have had their accounts accessed, potentially giving the criminals involved the customer’s name, their mobile telephone number, their bank sort code, the last four digits of their bank account,” continued Voda.

“Our investigation and mitigating actions have meant that only a handful of customers have been subject to any attempts to use this data for fraudulent activity on their Vodafone accounts. However, this information does leave these 1,827 customers open to fraud and might also leave them open to phishing attempts. These customers’ accounts have been blocked and affected customers are being contacted directly to assist them with changing their account details."

As well as telling all the relevant authorities, Vodafone have also contacted all the banks of affected customers. Even if you think Vodafone are run by a bunch of gits, this is a fine way to deal with a crisis compared to some of their peers.

Visa, Sky TV, Amazon and Ticketmaster, are also being targeted - busy time for the hackers, eh?

TOPICS:   Privacy

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