Data dealings with Vodafone? Watchdog want to hear from YOU
Vodafone are very much the Bitterwallet turd that won't flush - turn your back for a second, and here they are again. This time, we're asking for your help if you were caught in up the debacle regarding their "unlimited" data tariffs and subsequent capping, following an email from avid Bitterwallet reader Jo whose plight was highlighted in The Times.
Jo eventually managed to cancel her contract after personally emailing the CEO of Vodafone, using the contact details from our recent article on how to contact your least favourite CEO. Jo says she was made to return her Blackberry handset (most contracts state the handset is outside the remit of the contract) but she was free of a 24 month £35 per-month contract that promised unlimited data but did nothing of the sort.
Jo has since received a call from Watchdog who are interested in following up the story, and that's where you, the avid reader, comes in. Watchdog are apparently keen to hear from customers about their experiences. Furthermore, because Vodafone not only closed all discussions about the issue on the forums, but then deleted the threads, Watchdog are interested to hear from you if you have any screenshots of older price plans, conditions or the many contradicting posts by forum moderators over their position on unlimited data promoises and fair usage.