BT agency sends Race to Infinity mailing list to everyone
Avid Bitterwallet reader Mark isn't entirely happy with BT or their marketing agency Porter Novelli. We can't figure out why - together, the two companies have put Mark in touch with over 900 new friends! Shame it involved swapping their private email addresses without permission.
Last night, the smart cookies at Porter Novelli sent a welcome email to BT's Race to Infinity mailing list, but cut and paste all the addresses into the cc field - meaning 943 addresses were sent to one another:
Mark fired off an email asking exactly what the christing hell the agency were playing at, and received a grovelling response a short time later:
Hi Mark - I’m really sorry.
This was an unintentional human error and please be assured we are doing all we can to rectify things.
Please feel free to call me on the following number if you have any more concerns: 07720 XXX XXX.
And I really hope it doesn’t deter you from becoming a Race to Infinity campaigner.
Porter Novelli attempted to 'rectify things' by recalling the original message - something of a waste of time since that only works for accounts using Microsoft Exchange.
We suspect three events have occurred since 6pm last night when the mailing list was exposed: somebody has being kicked about a room at Porter Novelli until their brain fell out; nobody at the ICO has batted an eyelid; 943 people have heard from the daughter of a wealthy Nigerian diplomat.