#CarrierBagGate - House of Fraser and Debenhams ethically charging for paper bags

Another story on carrier bag charges and if you plan to read on, prepare to be OUTRAGED. When the 5p charge was introduced in October it was supposedly to encourage people to re-use their own bags instead of grabbing more plastic non-compostable bags. So considering paper bags are recyclable (and Tesco was recently giving these…

Your consumer rights have changed, just in time for Christmas

According to the Citizens Advice, complaints about toys, gadgets and DVDs, all rocket around January, and to mark National Consumer Week, they're urging people to find out about their rights, so they don't end up having a load of admin to sort out after Christmas. They've developed a 'Know Your Rights' guide, which explains the changes…

How To... fix your Samsung Galaxy S6 if it won't charge

If you've been using your Samsung Galaxy S6, but found that you're having trouble charging it, or turning it on, don't worry! We've got a fix for you. Check Your Charger & Socket This is an obvious one, but make sure your charger is working. If you haven't got a spare charger from an old…

Letter template to cancel TalkTalk account

If you want to leave TalkTalk after their data breach, without penalty, then we've knocked up a letter you can use to try and make this happen. Crib notes from it, or cut-and-paste the whole thing. Of course, they might try it on and aim to fine you for leaving your account early, but if…

"Sorry we missed you today" in 9 minutes time. Sneaky arrow xl

Of all the couriers, I prefer those that give you a 1 hour window in which your parcel will be delivered so you can at least make arrangements if you're likely to be out. Things go very wrong however if couriers feel its worth getting to you earlier than the allotted time and then blatantly…

TalkTalk not really up for waiving fee if you want to leave

The TalkTalk hack, and the dreadful way they have handled the situation, has seen a number of people looking at taking their business elsewhere - probably somewhere that'll be a bit more vigilant when it comes to protecting customers' personal information. Well, those thinking of leaving before their contract is up and hoping there'll be…

Co-op - now sitting on shoplifter's faces

It probably says something about Bitterwallet that we think this all seems very dirty, and that we've got mucky minds... but at a Co-op, a shoplifter got his face sat on by a member of staff. Those who went to the store in Stroud over the weekend, may well have been greeted with the sight…

Buying a car from Evans Halshaw? Check your £99 "Admin Fee"

If you're in the market for a new/used vehicle and you've seen one you like at Evans Halshaw, it is worth reviewing your Order Form to see whether the incredibly vague "Vehicle Admin Fee" has been included for you to pay. It should look something like this.... What is it? Well, quite simply, its just…

Argos toy price promise - they'll refund the difference if you find the same product cheaper elsewhere

Well, they're offering next day deliveries and tagteaming with eBay, and letting you trade-in unwanted gadgets, and now, Argos are offering a toy price promise. If you find toys somewhere else, for cheaper, they'll give you the difference. You can do it in store, by phone or by email too. Smart. Argos say: "We don't…

M&S launch 'Sparks' loyalty card

Marks & Spencer are going to reward their regular customers with access to all manner of things, like money off vouchers, food masterclasses and trips to vineyards, under a new thing called the Sparks members club. Seeing as a lot of the people who go to M&S look like they're prone to the golf club…

BT Sport renewal is coming up... and it's confusing

BT have been sending out messages to everyone, about what happens with BT Sport, now that there's some extra charges coming in. And of course, this being BT, they've made the language and procedures a bit complicated, in a bid to squeeze some pennies out of you. Check out current BT deals here. Their correspondence…

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River Island jobs on the go!

River Island jobs on the go!

Jobs time again on Bitterwallet! Yes indeed, we're looking at getting the out-of-work, very much into god-I-hate-having-to-work-all-the-time-but -wages-pay-for-the-booze-so-I-can-forget. This time, we're looking at River Island who have LOADS of roles going. Of course, they'll be taking on staff for Christmas, but they seem to have all manner of jobs going, should you be looking for…

Dundee are offering 'blow jobs'

We've been doing our bit and pointing you in the direction of some jobs for Christmas, and remarkably, a number of readers and drive-by commenters have been under the illusion that Bitterwallet's comment section is the place to leave a message for a big corporation, so they'll get back to you. So with that, it…

How to make a PPI claim - hurry, there's a deadline due!

If you think that you've been missold Payment Protection Insurance (PPI) and you've been lazy with regards to sorting it out, you're going to have to get a wriggle on, because the Financial Conduct Authority is thinking about putting a deadline on the whole thing. Now, you might think it is really difficult to make…

Apple's iOS 9 keeps making things crash

We told you what Apple have in store for the new iOS 9 update, but it isn't all good. A lot of people have been noting that the update is making their devices crash. Apple have been having a lot of glitches lately, haven't they? 'Just works' indeed. On social media, some have said that…

Takeover to see a world of very average beer combining

Anheuser-Busch InBev, who happen to be the largest brewer in the world, are looking to do a takeover of SABMiller, which means, between them, they'll make around a third of the world's beer. Together, they'd have a market value of roughly $275 billion, and they'll make a killing in the growth markets of Latin America and…

The best and worst brands in the UK!

Who is the worst brand in the UK? Well, according to a Which!!! survey, Scottish Power are the absolute pits. Generally speaking, the worst are energy companies, and that news will surprise absolutely no-one. Not far behind the energy companies, were our pals in the telecoms industry. The worst companies, in order, are Scottish Power, Npower,…

Tinder for trains, which is what you've always wanted

Are you ready for a chilling combination of words? Course you are. If you're reading Bitterwallet, there's something clearly and certifiably wrong with you. "Think Tinder meets Groupon… for trains." That was the words of Edward Byrne, co-founder and Business Director of Paystobesocial, which is a new app which lets commuters in the UK hunt…

Match.com is latest dating site to be hacked

If being single isn't tough enough, all the baddies on the internet are going after their dating profiles. AshleyMadison was the big profile hack, complete with leaks, and now, Match.com has been compromised as well. A security alert was issued by an outfit called Malwarebytes, and they noted that the dating site was hacked and has…

Restaurant tells someone to "f*ck off lady"

For the most part, complaining online, in public, is rather unseemly. However, sometimes, people feel like they've no other option and take to Facebook and Twitter for a moan. And so, to Jennifer Bennett who posted a complaint about a restaurant in Chorlton, Manchester. She'd booked a meal at a place called Lusitano, and when…