Zoombits - playing fast and loose with customers' cash and goodwill?
Time, as ever, for some consumer-based news. Just a quick heads-up courtesy of some HotUKDealketeers who are unhappy about the recent level of service, or rather non-service from online memory card and computer accessory ‘specialists’ Zoombits.
HUKD member subserviantdude has spoken out about them, saying:
"I appeared to have been scammed by zoombits.co.uk.
I placed an order about 4 weeks ago and after 2 weeks had no item. I emailed them and they said "oh yeah we don't have that in stock". I asked for a refund and they said they would refund me. I had an email saying it would be back with me within days to my Paypal account. It’s been over 9 days and still nothing. I emailed them again and they said that they sent my money back to me 8 days ago, into my Paypal. This is a lie as i have checked.
I have looked into my payment details in relation to the zoombits transaction and when you pay zoombits.co.uk the money seems to be redirected to a hotmail account. Which doesn't seem legit at all for a big company.
I have lodged a complaint with paypal and want my money back!"
Two other HotUKDealketeers quickly jumped on board with similar tales of woe including the very reliable ‘thesaint’, and the message seems to be, if you’re planning to order something from Zoombits in the near future, proceed with caution.
If any of you have any good or bad news to share about the company and their levels of customer service, spill it in the box below. We’re a community around here and we like to think we’ve all got each other’s phone numbers backs.
On a lighter note, here's the sweet soulful sound of Zoom by Fat Larry's Band, who are in no way affiliated with zoombits.co.uk...