Worst Company in Britain Round 7: Setanta vs. NPower and Sky vs. City Link
Winners of Round 6 go out to Tiscali and CPW, who both beat Play.Com and Orange into the next round. Play's nomination by readers into the final 32 shocked a few of you, but here are some of your mixed comments about the them:
Zain: Orange by a mile - they really do suck.
Aidan: Don’t know why Orange is on here. I think they’re great. Good coverage, prices, customer service and features.
Will: I voted Play. Absolutely horrendous company that I will NEVER do business with again. The amount of times I’ve ordered stuff from them only to be told that its no longer in stock, no longer available or will be sent out to me when it next becomes available!
Steven: I bought dozens of things of Play over past year and have always found their service to be first class. By contrast my experiences of Tiscli were a nightmare. Poor speeds, massive online gaming lag and a complete run around from their foreign call centres. I still shudder when I think of all those lost hours of my life on the phone to Tiscali trying to sort things out- mostly on hold in a queue!
Kat: Why are Play on here?! I have used them at least 100 times over the past 18 months or so and they have never let me down. Fast, free delivery, great prices - fantastic!
rr: play have spoilt my christmas bought 3 games for my son two weeks ago and they still havent arrived despite their claims that they are shipped to make matters worse, they won’t talk to me about it until 31st december.
Hugh G Rection: Orange by a country mile; they’re complicit in these reverse-charged SMS scams where you get hammered £1.50 a throw for unsolicited texts. I’ve had three different accounts with them over the years and each one was affected.
Hassan: Orange is one of the worst comapnies i have dealt with. I was having internet problems. So i had to phone up customer services.I was waiting around 45 minutes, on my mobile. Then when they finally got to my call. I was told the only way they could help is if i bought a new ADSL filter from them. I was disgusted and cancelled my conract striaght away. Also switched mobile phone provider from them. They are never getting any business again from me. Ever.
JimBob: I have used Play for many years with only 2 small problems - I ordered a camera a month ago and after reporting I hadn’t received it after 2 weeks. The girl apologised and said she would send out a new one. She did send out a new one BUT it was another 42? Samsung Plasma TV which I had ordered as the same time as the camera. So no real complaints from me! Play’s prices have always been competitive with no delivery costs to think about no matter where you live in the UK.
skdotcom: Play are pants. They cancelled one of my orders 2 days ago, with no email to let me know they had done it. Why wait 2 weeks to cancel an order and then not tell you? I was expecting this to be delivered before xmas. Total tw4ts, as I now have to go into town and face the xmas shopping madness to get a present I thought I’d already sorted out.
Today's 2 rounds are with Setanta vs. NPower and Sky vs. City Link.
You know the drill by now my friends. Have fun!
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