Warning: BT to sneakily redefine the word 'evening'
Scores of you nominated BT in our recent Worst Company In Britain 2009 competition, and the widely loathed company have just snuck out another reason for you to nominate them at the end of 2010.
From April 1st, the beginning of the period when customers can make free evening calls will move back an hour, from 6pm to 7pm in a move that is bound to enrage millions of BT customers.
According to The Guardian, the announcement will be tucked away at the bottom of a letter and email sent out to customers this week entitled “Important information about your BT service.” You know, the sort that most of us rarely bother to read. Those who don’t bother to read it will find out all about it post-April when their plumped-up bills arrive full of charges for calls made between 6pm and 7pm.
But we don’t want you to think that BT are a gang of cack-eyed time thieves because they’re not. They’ll be pushing back the free evening call period, which will now end at 7am instead of 6am. Great news for those of us who like to wake up at 6.05am and ring up a chum for a good natter.
In a weak attempt to justify the cash-grabbing move, a BT spokesman blah-di-blahed “We've looked into it and 6pm to 7pm is a busy time for calling, but it's the time when people make short, organisational calls. It's between 8pm and 9pm when they sit down to have a chat."
Oh. That’s alright then.