Vodafone data charges - 1GB data for new Desire customers from 1 June?
While we wait to see whether Vodafone reply to our (rather lengthy) open letter to them concerning the nebulosity of their new data charges and restrictions, avid Bitterwallet reader David has been in touch with alarming news about the mobile provider:
As a VF customer who is coming to the end of their current contract I came across your site while researching tariffs for my next contract.
In the negotiation process, I was offered a HTC Desire on a 24mth, 300mins, unlimited texts and, most interesting of all, an unlimited data plan with 1GB fair use for £25 per month.
After being offered this I asked the guy on the other end of the phone about these data charges and I was told this would definitely not apply to this contract.
Today I called them again. This guy said that the offer I was made was correct except I'd be on 500MB fair use just now. However, come June there would be new price plans brought out where ALL plans would get a 1GB fair use allowance.
We've seen other customers talking about these new tariffs elsewhere - in Vodafone's own forums, in fact - but there are least two customers who state that Vodafone are raising the data tariffs to 1GB across all 500MB tariffs.
Such new price plans would make a mockery out of everything we've been told by Vodafone recently - specifically, that 500MB is more than plenty for a smartphone running background apps, and next to none of their customers ever exceed that limit anyway. If that were truly the case, why even bother to offer double that data allowance on the same phone? By their own arguments, Vodafone should be introducing tariffs with less data allowance. Except they're not. Odd, that.
If you're an existing HTC Desire owner on Vodafone, how happy will you be so see new customers receive double your data allowance, immediately after you've been told to shut up complaining because your mobile will never use half that? It seems existing customers will be expected to put up with new charges until it's time to renew their contract.